ALICE FAQS

ALL THE ANSWERS ARE RIGHT HERE

About Alice's Product (Alice Strings and Accessories)

01. How can I know if Alice’s products I bought are real or not?

As the popularity of our brand grows, counterfeit Alice products keep appearing on the market. Scratch and scan the QR codes to check the authenticity of the products you purchased. To ensure that the products you selected are authentic, we recommend buying directly from our Amazon store or our official representatives. Please contact us if you have any questions or require further help.

02. How can I report counterfeit products?

If you discover any counterfeit Alice products, please report them to us. You can send us the link to the fake product and share any related information with us. Thank you for your support and cooperation!